Legal

Privacy Policy

Last updated: April 2026  ·  Jurisdiction: Republic of the Philippines

1. Introduction

TopPropertiesPH ("we", "our", or "us") operates the website toppropertiesph.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations.

By accessing or using our Platform, you consent to the practices described in this Policy. If you do not agree, please discontinue use of the Platform.

2. Information We Collect

We may collect the following categories of personal information:

  • Contact Information: Name, email address, phone number, and WhatsApp number submitted via inquiry forms.
  • Property Preferences: Budget range, preferred location, property type, and other search criteria you provide.
  • Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically via cookies and analytics tools.
  • Communications: Messages, inquiries, and correspondence you send to us.

3. How We Use Your Information

We use collected information to:

  • Respond to property inquiries and connect you with relevant listings or agents.
  • Send property recommendations, market updates, and newsletters (with your consent).
  • Improve the Platform's functionality, content, and user experience.
  • Comply with legal obligations under Philippine law.
  • Prevent fraud and ensure platform security.

4. Disclosure of Information

We do not sell your personal information. We may share it with:

  • Property Developers and Agents: To facilitate property viewings and transactions you have expressed interest in.
  • Service Providers: Third-party vendors who assist in operating the Platform (e.g., analytics, email delivery), bound by confidentiality agreements.
  • Legal Authorities: When required by law, court order, or government regulation.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You may disable cookies through your browser settings; however, some features of the Platform may not function properly as a result.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable Philippine law. Inquiry data is typically retained for up to three (3) years unless you request earlier deletion.

7. Your Rights Under the Data Privacy Act

As a data subject under RA 10173, you have the right to:

  • Be informed of how your data is processed.
  • Access your personal data held by us.
  • Correct inaccurate or incomplete data.
  • Object to or withdraw consent for processing.
  • Request erasure or blocking of data.
  • File a complaint with the National Privacy Commission (NPC).

To exercise these rights, contact us at info@toppropertiesph.com.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Platform after changes constitutes acceptance of the revised Policy.

11. Contact Us

For privacy-related inquiries or to exercise your rights:

  • Email: info@toppropertiesph.com
  • Phone: +63 917 801 7399
  • Address: 8th Avenue corner 28th Street, Bonifacio Global City, Taguig, Metro Manila, Philippines
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